Return & Refund Policy

Customer satisfaction is important to us.

Returns

We accept return requests within 7 days of delivery, subject to the conditions below.

Products must be:

  • Unused
  • Unworn
  • In original packaging
  • With all tags and accessories intact

Non-Returnable Items

Returns may not be accepted for:

  • Damaged products due to misuse
  • Customized or personalized jewellery
  • Products without original packaging
  • Products showing signs of wear

Damaged or Incorrect Products

If you receive:

  • Damaged item
  • Incorrect product
  • Missing item

please contact us within 48 hours of delivery with photographs for assistance.

Refunds

Approved refunds will be processed to the original payment method within 5–7 business days after the returned product passes quality inspection.

Exchange

Subject to availability, exchanges may be offered for eligible products.

Cancellation

Orders can only be cancelled before dispatch.

Once shipped, cancellations are not possible.